Privacy & Cookies Policy

Privacy Policy

Introduction

DOGWASH Sarl (hereinafter "we", "us", or "our") is committed to protecting your privacy. This privacy policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.dogwash.lu (the "Site").

Information Collection

We collect information when you interact with our site, including but not limited to:

Information You Provide to Us: When you fill out contact forms, subscribe to our newsletter, or contact us directly, we collect the information you provide to us, such as your name, email address, phone number, and any other relevant details.
Automatically Collected Information: We use cookies and other similar technologies to collect information about your use of the site, such as your IP address, browser type, the pages you visit, and the time you spend on each page.

Use of Information

The information collected is used to:

Provide, operate, and improve our website and services.
Respond to your requests and communicate with you.
Send you promotional information and updates, subject to your consent.
Analyze the use of the site to improve our content and design.

Sharing of Information

We only share your personal information with third parties under the following circumstances:

With your explicit consent.
To comply with legal or regulatory obligations.
To protect our rights, property, or safety, as well as those of our users or the public.
With third-party service providers who help us operate our site or provide our services, subject to appropriate confidentiality measures.

Information Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, modification, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Your Rights

You have rights regarding your personal information, including:

Right of Access: You can request access to the personal information we hold about you.
Right of Rectification: You can request the correction of your personal information if it is inaccurate or incomplete.
Right of Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.
Right of Restriction: You can request the restriction of the processing of your personal information in certain circumstances.
Right to Object: You can object to the processing of your personal information for legitimate reasons.
Right to Data Portability: You can request the transfer of your personal information to another data controller.

To exercise these rights, please contact us at: info@dogwash.lu.

Changes to the Privacy Policy

We may update this privacy policy from time to time. We encourage you to review this page regularly to stay informed about our privacy practices.

Cookie Policy

What is a Cookie?

A cookie is a small text file placed on your device (computer, tablet, or mobile phone) when you visit a website. Cookies allow a website to recognize your device and remember your preferences or past actions.

Use of Cookies

We use cookies for various reasons, including:

Essential Cookies: These cookies are necessary for the operation of the site and cannot be disabled in our systems. They are usually set in response to actions you take, such as setting your privacy preferences, logging in, or filling out forms.
Performance Cookies: These cookies allow us to measure and analyze how users interact with our site to improve its functionality.
Functionality Cookies: These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
Targeting Cookies: These cookies may be set on our site by our advertising partners. They may be used by these companies to build a profile of your interests and show you relevant ads on other sites.

Managing Cookies

You can control and manage cookies in various ways. Please note that deleting or blocking cookies may affect your user experience and some features may no longer be available.

Browser Settings: Most browsers allow you to manage your cookie preferences through their settings. Consult your browser's help section for more information on how to change your cookie preferences.
Third-Party Tools: Some third-party tools, such as browser extensions, allow you to control and block cookies.

Contact

For any questions regarding our privacy or cookie policy, please contact us at: info@dogwash.lu.

Last Updated: July 5, 2024.